Introduction

VDCasino is regulated by the laws of Netherlands Antilles.

All references to ‘we’, ‘our’ and ‘the Company’ shall refer to VDCasino.com according to the context in which they are stated.

By registering, the customer is deemed to have accepted and understood VDCasino’s rules, Terms and conditions.

Registration, use of VDCasino.com website and any of the offered services is subject at all times to acceptance on customer’s part of the Terms and Conditions.

VDCasino reserves the right to amend these terms and conditions at any time without further notification than posting the current rules on the VDCasino website.

There is no betting tax or other taxes imposed by VDCasino attributable to clients who bet with VDCasino. However customers still need to comply with their local laws in this respect and are advised to seek their own independent advice.

Internet gambling may be illegal in the jurisdiction in which you are located, in which case you are not authorised to use your payment card to undertake transactions. Customers are solely responsible for ascertaining whether it is legal to Participate, before placing any bets with VDCasino.

It is each customer's responsibility to ensure that they comply with their own local laws with regard to betting, before opening an account or placing a bet with VDCasino.

It is customer’s responsibility to ensure they understand what they are betting on and the terms and conditions. Any information given out by the support agents is a guide only, and is subject to the VDCasino Terms and Conditions.

These T&C are published in a number of languages for information purposes and ease of access by players. Only the English Language version of the rules contained on VDCasino.com shall be controlling in all respects and any rights or obligations of any party shall be construed solely be reference to such English Language rules.

VDCasino reserves the general right at any time, and at its sole discretion, to suspend or close customer’s account without further explanation if considered necessary to do so. The Company will not be liable for any such action.

VDCasino may temporarily suspend the whole or any part of the Service for any reason at its sole discretion. VDCasino may, but shall not be obliged to, give clients as much notice as is reasonably practical.

User Accounts

All new registrations are monitored. In order to ensure complete due diligence on those registrations, checks are performed including IP address checks.

If no transaction has been recorded on a player’s account for thirty months, VDCasino shall remit the balance in that account to the player, or if the player cannot be satisfactorily located, to the Authority: Provided that no claim shall lie against VDCasino who has remitted the balance in a player’s account to the Authority.

Residents of the USA, Spain, UK, Ireland, Russia, Moldova, Malta, Greece, Armenia, Georgia, France, Czech Republic (also know by its short-from name Czechia) and Bulgaria are not allowed to open an account. In the event of a bet being accepted from user considered to be from these countries (temporary or indefinite resident, citizen, using IP address related to this countries etc.) VDCasino reserves the right in its sole discretion to void all bets and refund the initial deposit only.

VDCasino only accepts bets from ‘adult ’ clients over age of (i) 18 years; or (ii) the age of majority within customer’s Jurisdiction. The right to void any transactions with minors or defaulters is reserved.

VDCasino reserves the right to request a clear and legible photo copy of client’s VISA/Mastercard and/or bank statement and/or picture identity card (ID) or passport and/or any other official personal identification document which VDCasino deem fit in order to ascertain and verify customer’s age and identity. The Company further reserves the right to request documents (i) prior to any withdrawal, in which case any monies due or requested shall be withheld until the requested information has been provided or (ii) at any time within 3 months of the client’s first deposit.

The company uses different publicly available sources to verify the customer details and provided documents. In some cases where the verification check fails; it is not satisfactory or is incomplete VDCasino reserves the right to refund any deposit made by credit/ debit card and adjust the account balance accordingly.

Customers are advised to choose secure password, at least 6 characters in length, containing both letters and numbers. It is not recommended to choose password similar to the username; client’s date of birth etc.

Where for any reason customer refuses or is unable to provide any of the requested documents; or the documents provided do not meet the required criteria (have been forged, do not pass the authentication and security checks etc.), VDCasino reserves the right in its sole, absolute discretion to suspend that customer’s account or to close the account immediately and the customer shall forfeit all his winnings. Customers should also note that their original deposits may not be refunded.

Customers agree and confirm that all details and information provided to VDCasino at any time, whether on registration, in response to any security check or otherwise in connection with your account, is complete, true in all respects, accurate and not misleading.

Customers may register and use only one betting account. Any subsequent accounts opened under the same personal or bank details; IP address or post code, that are found to be related to any existing account in anyway will be closed immediately, any bets will be voided and the winnings reclaimed at VDCasino’s discretion.

Each customer is sole responsible for keeping their username and security details safe and confidential. If suspicion of violation arises, clients should notify VDCasino immediately for appropriate actions to be taken per VDCasino’s discretion, such as issuing new security details, voiding future transactions under the previous details etc.

Each customer is sole responsible for all financial transactions such as deposits, bets and withdrawals made using their login details and account. Any unauthorized use of the personal’s login details shall be the customer’s sole responsibility and will be deemed valid, subject to meeting the Company’s criteria on sufficient funds and bet acceptance.

Each customer is sole responsible for keeping their records in VDCasino.com up to date, especially address and payment details.

VDCasino do not permit customers to do any of the following:

To register betting account with details other than their own;

To act on behalf of another person or third party;

To deposit money originating from criminal activity;

To deposit money through a credit card which a customer is not authorized to use, or knowingly receiving money from such card on in any other manner colluding with a third party to so do;

To use in any manner whatsoever their player account or that of third parties for money laundering or any other illegal purpose;

To sell or transfer accounts to others.

Clients are advised to check their account balance each time they logon or contact VDCasino. In the event of a dispute or query clients are responsible to notify VDCasino at the earliest opportunity together with the client's own record of transactions since the balance was last verified.

Clients are responsible to quote the correct user details when logging or contacting VDCasino.

Employees, former employees, service providers and any other associated or affiliated companies are not allowed to open betting accounts and use any of the services or promotions offered on VDCasino's website. The same terms apply to the direct families of such persons. In the event of this rule being breached, the involved accounts will be closed permanently.

VDCasino reserves the right to close a customer's account without further explanation in cases where the details provided are deemed to be racial or abusive in any way.

VDCasino reserves the right to close a customer's account without further explanation in cases where client uses racial or abusive language or behavior towards members of the staff.

In the Prevention of Money Laundering, VDCasino is obliged to comply with international Money Laundering regulations. These Regulations set out global standards to address the risks of money laundering and terrorist financing. VDCasino will need to engage in the ongoing monitoring of:

Customer identity; due diligence and identification data (for example by the request of certain identification documentation)

Customer financial habits and behaviours, to ensure that the transactions are consistent with our knowledge of the customer’s risk profile

Customer gambling habits and behaviours to ensure that the transactions are consistent with our knowledge of the customer’s risk profile

Payments

No credit or overdraft may be offered by any employee of VDCasino. Clients are sole responsible to maintain sufficient funds in their account and to stake their bets accordingly. VDCasino reserves the right to void any bet that may be inadvertently accepted when the client's account does not have sufficient funds to cover the whole amount of the bet.

When using a credit or debit card, the Cardholder's name MUST be the same as the name used when registering with the site. Where this is not the case the account will be suspended. All bets that are placed prior to an account being suspended will stand win or lose.

Bets placed by credit or debit card do not become valid until VDCasino has received payment. In the event that such payment is not forthcoming before the event that has been bet on commences, that bet is automatically void.

A customer may only use his own declared payment mean in his own betting account. Any deposit made using someone else's payment mean is not allowed and related funds will be blocked by VDCasino and any bets placed with funds from this payment mean will be deemed void.

In the event of funds being credited to a client's account in error, it is the client's responsibility to notify VDCasino of the error without delay. Any winnings subsequent to the error and prior to the notification of VDCasino, whether linked to the error or not, shall be deemed invalid and returned to VDCasino.

Winnings will be credited to clients' accounts following event resulting and bet settlement.

Any funds/winnings credited to an account in error are not available for use, and VDCasino reserves the right to void any transactions involving such funds, either at the time or retrospectively.

A customer may only have one funded betting account. Any additional accounts that are funded will be closed and the deposit amount returned.

VDCasino shall in no event, nor under any circumstances, be liable for any damages or losses without limitation that are deemed or alleged to have resulted from or caused by this website or its content, including without limitation delays or interruptions in operation or transmission, communications lines failure, any person's use or misuse of the site or its content, or any errors or omissions in content.

If deposits effected are not used for the sole purpose of gaming or wagering and in VDCasino’s discretion there is suspicion of abuse (for instance where an appropriate level of game play has not occurred) the customer shall be deemed to be abusing the services provided and VDCasino reserves the right in its absolute discretion to cancel the respective deposit/s in part or in full and to retract any costs that may have resulted in conjunction herewith. VDCasino also reserves the right to close that account permanently.

Funds deposited into a player's account do not earn any interest.

The minimum deposit which must be effected into an account is that of 1 EURO or the equivalent in another currency for credit card deposits. Other minimum deposit amounts differ depending on the payment option. For more information please visit the deposit pages on our site.

VDCasino reserves the right in its sole discretion to amend both its deposit and its withdrawal limits.

Withdrawal processing times may vary depending on the payment method and could take up to 6 working days. In the event of identity check and documents approvals are required VDCasino reserves the right to reject the withdrawal request if the requirements are not met. In such case, the amount initially requested will be credited back to the customer’s betting account.

Funds deposited in one account cannot be transferred to another account.

VDCasino shall not make a payment in excess of two thousand three hundred Euro (€2,300) out of a customer’s account, to such customer, until the company is satisfied that the identity, age and place of residence of the customer have been suitably verified.

All taxes and fees payable on client’s winnings (or any other payments VDCasino may make to client) are customer’s sole responsibility. Winnings cannot be transferred, substituted, or redeemed for any other consideration.

Players are not allowed to use the games and services for deliberate transferring funds from one account to another (including but not limited to the products backgammon, poker and other). If such play is being suspected all accounts involved will be suspended for detailed check on the activity, which may result in one or more of the following at VDCasino’s discretion:

1. Players being permanently banned from further participating in player to player type of games.
2. Winnings being void and all funds gained as a result of this activity being considered lost.
3. Betting accounts involved may be permanently closed.

Privacy

Customer account details and registration information are subject to VDCasino’s Privacy Statement. For more information, please see the Company’s full Privacy statement. By agreeing to these Terms and Conditions clients agree to the terms of the privacy statement.

Customer Disputes and Notice

VDCasino hereby informs all clients that the company shall record all telephone and electronic transactions with clients in the interests of staff and clients. When a dispute occurs which cannot be resolved by VDCasino, the relevant recording(s) may be made available to arbitrators.

If You as a VDCasino customer have any complaints, claims or disputes with regard to any outcome regarding the Services or any other activity, You must submit Your complaint to VDCasino in the first instance, in writing as soon as is reasonably practicable following the date of the original transaction to which the claim or dispute refers. Complaints may be submitted by email to info@VDCasino.com.

Any notice VDCasino gives to it’s clients (save as otherwise set out herein) will be sent to the email address provide in the account details. It is client’s responsibility to provide up to date email address and to regularly check their email account for emails from VDCasino.

Warranty disclaimer and liability

VDCasino’s liability towards a customer shall be limited to the amount of the relevant stake or the amount in the customer's betting account whichever is the lesser.

Your use of the site is at your sole risk. The site is provided on an 'as is' and 'as available' basis. Unless specifically stated herein, and except as required by law, We make no representations and expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, accuracy, satisfactory quality, implied warranties of title and non-infringement.

You acknowledge and agree that we do not warrant that the software or content on this site shall be error-free or will operate without interruption. If you become aware that the software or content contains any error, or is incomplete, you shall promptly contact us. You agree not to take advantage of the error and we reserve the right to recover any such advantage that you may gain from such error, as well as all associated costs, damages and expenses in making such recovery. We are not liable to you for any errors or interruptions.

You expressly acknowledge and agree that we shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if We have been advised of the possibility of such damages) (i) resulting from the use of, or the inability to use, the site, (ii) any loss or corruption of data, (iii) communication or line failures, (iv) misuse of the site by any person or (v) any error or omission in the content on the site.

You expressly acknowledge and agree that we shall not be liable to you for the content of or use by you of any information or services offered by third parties or affiliates advertising, marketing, or otherwise posting content through our site (whether directly or via hot links to or from other sites or resources) nor can we be said to endorse the content of such advertisements or information and make no warranties with respect to such content. In particular, we shall have no liability in respect of material to our site which may be misleading, inaccurate, defamatory, threatening or obscene or otherwise not in accordance with applicable laws and regulations and the provision by us of a link to another website does not constitute any authorization to access materials held at that location.

You agree to indemnify and hold us harmless from any claim or demand, including reasonable attorneys' fees, made by any third party in connection with or arising out of your use of the site, your violation of any terms of this site, your violation of applicable laws, or your violation of any rights of another person or entity.

The following territories are restricted for NetEnt games:

Afghanistan, Albania, Algeria, Angola, Australia, Cambodia, Ecuador, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Lao, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, South Korea, Sudan, Syria, Taiwan, Uganda, Yemen, Zimbabwe, Belgium, Bulgaria, Canada, Denmark, Estonia, France, Italy, Mexico, Portugal, Romania, Spain, United States of America, United Kingdom.

In addition to the above it is not permitted to offer Guns & Roses, Jimi Hendrix & Motörhead in the following countries:

Australia, Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Tunisia, Turkey & Ukraine

Universal Monsters (Frankenstein, the Bride of Frankenstein, Dracula, Creature from the Black Lagoon and The Invisible Man), Scarface, can only be played in the following countries:

Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Turkey, Austria, Bulgaria, Cyprus, Czech Republic, Finland, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Peru, Poland, Slovakia, Slovenia, and Sweden.

Due diligence / Know your client Due to constantly developing regulations on the prevention of criminal activities and money laundering, and terrorism financing, VDCasino strictly implements anti-money laundering (AML) guidelines and procedures. Due diligence (DD). Company`s customers should be subject to an DD process and record keeping. Anonymous Accounts. Anonymous or ‘nominal’ account records are not permitted. Any existing anonymous accounts or accounts believed to be ‘nom de plume’ or that have inconsistent identification should be subject to appropriate due diligence to establish the identity and bona fides of the account holder at an early opportunity. Duplicate/Multiple Accounts. Many customers wish to operate parallel accounts in order to segregate their gambling spend. Notwithstanding this activity, license holders must be able to identify and associate ‘linked’ accounts that may belong or be under the control of the same person. Politically Exposed Persons (PEP). Company are required to make provision, on a risk sensitive basis, to respond to any attempt to gamble by any qualifying Politically Exposed Persons, i.e. any person holding significant public office (or who has held it at any time in the preceding year), having access to public funds or in a position of influence. PEPs include the readily identifiable family and associates of such persons. A risk based approach should be applied based on the value and scale of gambling and the location of such customer. While we respect and honor the confidentiality of our clients, we are committed to undertaking thorough due diligence. As part of enhanced due diligence policy, know your client (KYC) policy is based on principles of partnership: if we know and understand our customers, they know and understand us. In case of enhanced due diligence clients could be invited to provide below listed documents to comply with our KYC policy (copy of the passport and utility bill or bank statement). The Company reserves the exclusive right to unilaterally decline any clients' application and/or terminate further provision of services without any statements or explanations to the client in case of breach of KYC policy.

Restricted Countries : Canada, United States of America, Great Britain, United Kingdom, Australia, Latvia, Iran, North Korea, Taiwan, Syria, South Africa, France, Netherlands

Email : compliance@curacao-egaming.com